Physician & Staff Satisfaction Challenge Before Scribe
The daily patient volume required long hours of documentation. Staff was paid overtime to assist the doctors in order to complete workloads each day. Over-worked and over-tired doctors and staff created an environment with the potential to create friction and frustration for all, which could lead to an uncomfortable work environment for staff and an unwelcoming environment for a
Physician & Staff Satisfaction Challenge With Scribe
Scribe worked with doctors and staff to develop an efficient, more natural workflow. This alleviated the need for overtime for the staff and extra hours for the doctors. This was welcomed and celebrated by the entire group.
NANI’s original goal to gain ”A cost-effective and efficient solution/service to accurately generate ’value-driven’ patient encounter documentation has been realized along with other benefits, presenting a very strong case for the continued utilization of ScribeMobile and Scribe Charting services throughout the entire NANI network.
The time savings of over 10 hours per doctor each month should allow for more patient visits. If each doctor sees as few as 2 new patients each month, the cost of Scribe’s services would be covered and give NANI the potential of creating new revenue and growth.